hbajee 24 Terms and Conditions
This page provides a detailed description of all conditions for using the hbajee 24 platform, as well as users' rights and responsibilities. Please read it in full before using the service.
Introduction and Applicability
These Terms and Conditions ("Terms") apply to the hbajee 24 platform and all services operated under it. By accessing hbajee 24 through the website, mobile application, or any other means, the user is considered to have agreed to these Terms.
hbajee 24 reserves the right to change, amend, or update these Terms at any time. Continuing to use the platform after updated Terms are published will be considered acceptance of the new terms. Users will be notified in advance of any significant changes.
These Terms are governed by the applicable laws of Bangladesh. If any provision is declared invalid by a court, the remaining provisions will remain in full effect.
Account Registration and Eligibility Requirements
1.1 Age Limit and Eligibility
Users must be at least 21 years old to create an account and use the services on hbajee 24. Minors are strictly prohibited from using this platform. Information provided at the time of registration must be truthful, accurate, and complete.
- Each person may create only one account.
- hbajee 24 has the right to cancel any duplicate accounts.
- If account details change, hbajee 24 must be notified immediately.
- The user is solely responsible for the security of their account.
1.2 Identity Verification
hbajee 24 reserves the right to verify a user's identity at any time. Account activity may be restricted until the verification process is complete. Failure to provide valid and correct identification documents may result in the account being suspended or closed.
A national identity card, passport, or other government-issued documents may be requested for identity verification. To learn more about how personal information is stored and used, please read our Privacy Policy.
1.3 Account Security
Users are required to keep their login credentials, password, and OTP confidential. hbajee 24 will not be responsible for any loss resulting from sharing this information with a third party. If any suspicious activity is noticed, contact the support team immediately.
Deposit and Withdrawal Terms
2.1 Deposit Methods and Limits
hbajee 24 currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100. Users may only deposit from a mobile banking account registered in their own name.
- Deposits must be made from the user's own account — use of third-party accounts is not permitted.
- Deposits are generally credited instantly; if there is a delay due to technical reasons, contact the support team.
- Rocket is the mobile wallet service of Dutch-Bangla Bank.
2.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawals generally take between 30 minutes and 3 hours to process. The user's identity and payment method may be verified before a withdrawal request is processed.
- Withdrawals can only be made via bKash, Nagad, or Rocket.
- The withdrawal method must match the deposit method used.
- If an active bonus is present, withdrawals may be partially restricted until wagering requirements are met.
- hbajee 24 reserves the right to suspend withdrawals in the case of suspicious transactions.
2.3 Transaction Verification and Security
All transactions are encrypted using SSL technology. hbajee 24 follows established standards for anti-money laundering and may verify the source of deposits and withdrawals where necessary. If irregularities are proven in any transaction, the platform reserves the right to cancel the associated account.
Bonus and Promotional Offer Terms
3.1 Welcome Bonus
A 100% bonus is available on the first deposit after registering on hbajee 24, up to a maximum of ৳10,000. This bonus is not transferable as cash — the bonus amount must be wagered 10 times before withdrawal.
Example: A deposit of ৳1,000 earns a bonus of ৳1,000, making the total account balance ৳2,000. To withdraw the bonus, a wager of ৳1,000 × 10 = ৳10,000 must be completed.
3.2 Weekly and Other Bonuses
hbajee 24 offers various promotional offers for regular users. Each offer has its own terms, wagering requirements, and validity period:
- Weekly hbajee 24 Reload Festival: 25% of deposit, up to ৳5,000, 15x wagering, minimum deposit ৳100.
- hbajee 24 Slots Fun Bonus: 50% of deposit, up to ৳8,000, 20x wagering, minimum deposit ৳100.
- Cricket Season Special Offer: 30% of deposit, up to ৳6,000, 12x wagering, minimum deposit ৳100.
- hbajee 24 Birthday Gift: up to ৳2,000, 10x wagering — automatically credited on the registered birthday.
- Refer a Friend hbajee 24 Reward: up to ৳3,000, 8x wagering — applies after the first deposit of each successfully referred friend.
3.3 General Bonus Terms
- Multiple bonuses cannot be active at the same time.
- Bonuses cannot be transferred to a third party.
- Winnings earned from a bonus cannot be withdrawn unless the wagering requirements have been met.
- If bonus abuse or fraud is found, the bonus may be cancelled and the account suspended.
- hbajee 24 reserves the right to change or cancel any bonus offer.
Betting and Gaming Rules
4.1 General Betting Rules
All bets placed on hbajee 24 are final once confirmed and cannot be cancelled, unless special circumstances such as a technical error or event cancellation arise. For cricket, football, and other sports betting, the individual rules of each event apply.
- Bets accepted at unreasonable odds due to a technical error may be cancelled.
- If an event is cancelled, the stake for that bet will be refunded.
- If any one selection in a multi-bet is cancelled, the bet will be settled excluding those odds.
- Odds offered before a match starts may change; the odds at the time the bet is accepted are final.
4.2 Slots and Casino Games
Each game has its own RTP (Return to Player) and rules. Users are advised to review the relevant game information before starting to play. In live casino games, the dealer's decision is final; if a game is interrupted due to a technical issue, the relevant rules will apply.
4.3 Prohibited Activities
Involvement in any of the following activities may result in account cancellation and balance forfeiture:
- Bonus arbitrage or attempting to collect bonuses through fraud.
- Creating multiple accounts to gain an advantage.
- Participating in match fixing or any form of fraud.
- Using software, bots, or automated systems to play games.
- Using another user's account or stealing their information.
VIP Program and Cashback Terms
5.1 VIP Levels and Benefits
hbajee 24's VIP program has three levels — Bronze, Silver, and Gold. The weekly cashback rate differs at each level:
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.5% weekly cashback.
- Gold: up to 0.8% weekly cashback.
Cashback is calculated on the net loss for each week (total loss minus total winnings). Example: A Silver level member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 cashback.
5.2 VIP Level Change Terms
VIP level is determined based on the user's regular activity and active participation on the platform. Staying regular and active is required to move up to a higher level. hbajee 24 reserves the right to change or discontinue the VIP program, but will make efforts to notify active members in advance.
Responsible Gaming and User Protection
6.1 Responsible Gaming Policy
hbajee 24 believes that gaming is a form of entertainment, not a source of income. All users are advised to play within their financial means. If anyone feels that gaming is negatively affecting their life, they should take a break and seek support.
Users can set deposit limits on their account or request a temporary account deactivation. Read the Responsible Gaming Policy page to learn more.
6.2 Protection of Minors
hbajee 24 is committed to keeping minors away from gaming. Any person under the age of 21 is strictly prohibited from creating or using an account. If it is proven that an account is being operated by a minor, it will be closed immediately and all transactions will be cancelled.
Parents are advised not to leave account credentials accessible on their devices and to use parental control software if needed.
Support and Dispute Resolution
7.1 Customer Service
hbajee 24's customer service is available 24 hours a day, 7 days a week. Support is available in both Bengali and English. Contact can be made via live chat and email.
For answers to common questions, you can visit our Frequently Asked Questions (FAQ) section, which covers many questions about accounts, bonuses, payments, and gaming.
7.2 Complaint Submission Process
If you are dissatisfied with any matter, first report the issue via live chat. If it is not resolved through live chat, submit a formal complaint by email. Include account details, a description of the problem, and relevant screenshots in the complaint.
- A confirmation message will be sent after a complaint is submitted.
- Complex complaints may require additional time to investigate.
- The user's cooperation may be required during the investigation.
Intellectual Property and Limitation of Liability
8.1 Intellectual Property
All content on the hbajee 24 platform — logos, designs, content, software, and other materials — is under the intellectual property rights of hbajee 24. Users may not copy, distribute, modify, or use this content for commercial purposes.
8.2 Limitation of Liability
hbajee 24 is not fully liable for losses incurred by users due to technical errors, server outages, or disruptions to third-party services. However, in such situations, efforts will be made to protect the user's interests as much as possible.
Gaming outcomes are entirely dependent on chance and the game's own algorithm. hbajee 24 does not guarantee any specific outcome and is not liable for losses incurred through gaming.
8.3 Account Closure and Service Changes
hbajee 24 reserves the right to change, suspend, or shut down the service in whole or in part at any time without giving reasons. If a breach of the Terms is found, the account will be cancelled and the balance associated with the breach may be forfeited.
Users may close their account at any time. It is possible to withdraw a valid balance before closing an account, though the wagering requirements of any active bonus will be taken into account.
Personal Data and Privacy
9.1 Data Collection and Use
hbajee 24 collects users' personal information for the purpose of providing services. This information is not sold to third parties. Details on how data is stored, processed, and protected can be found in the Privacy Policy, which is considered part of these Terms.
9.2 Cookies and Tracking
hbajee 24 uses cookies to improve the website experience for users. Continuing to use the platform is considered acceptance of the cookie policy. Cookies can be managed through browser settings, though this may limit some services.
Learn more about hbajee 24
See the pages below for details about our platform, services, and policies.
Learn about hbajee 24