hbajee 24 Privacy Policy
Protecting your personal information at hbajee 24 is our priority. This document explains in detail how we collect, use, and keep your data safe.
Introduction and Scope
This privacy policy applies to the hbajee 24 website and its related services. When you register on our platform, play games, place bets, or use any of our services, you voluntarily provide certain information, and some information is also collected automatically. This policy clearly states what purpose we collect that information for, how long we retain it, and in what circumstances it may be shared with third parties.
To learn more about us, read our detailed information about hbajee 24, which explains the scope of our services and how we operate. By using our services after reading and understanding this privacy policy, you are considered to have accepted the terms described in it.
This policy has been drawn up in accordance with the data protection laws and regulations currently in force in Bangladesh. We reserve the right to update this policy in line with changes to applicable law. Registered users will be notified of any significant changes.
What Information We Collect
hbajee 24 collects two types of information — (a) information provided directly by the user, and (b) information collected automatically while using the service.
2.1 Information Provided Directly
Information you provide during registration and account management:
- Full name and date of birth (for age verification — our services are for users aged 21+)
- Mobile number and email address
- Password (stored in encrypted form — never kept in plain text)
- Payment details: bKash, Nagad, or Rocket account number (for processing transactions)
- National ID or passport number (if identity verification is required)
2.2 Automatically Collected Information
When you use our platform, certain information is recorded automatically:
- IP address and device type (mobile, tablet, or computer)
- Operating system and browser version
- Session duration, click patterns, and page visit data
- Login and logout times and dates
- Transaction history (deposits, withdrawals, game bets)
2.3 Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience. Functional cookies are essential for operating the service and cannot be disabled. Analytics and marketing cookies can be managed from your browser settings. However, disabling certain cookies may cause some platform features to work in a limited way.
Purpose of Data Use
hbajee 24 uses the collected information for the specific purposes described below. Information is not used for any purpose beyond these.
Account Management
Your provided information is used for registration, login verification, password recovery, and ensuring account security.
Transaction Processing
The necessary payment details are used to complete deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support
During support via live chat or email, your account and transaction information is used to resolve issues quickly.
Fraud Prevention
IP and activity data is analyzed to detect and prevent multiple accounts, suspicious transactions, or misuse of the platform.
Service Improvement
User behavior is analyzed to continuously improve the platform experience, game selection, and features.
Communication and Notices
Your email or mobile number is used to send bonus offers, important updates, security alerts, and service-related information.
Data Storage and Security
hbajee 24 uses industry-standard technical measures to keep your information secure. All sensitive data is transferred via SSL encryption and stored securely in encrypted form on our servers.
4.1 Technical Security Measures
- 256-bit SSL/TLS encryption — on all data transmissions
- Password hashing — passwords are never stored directly
- Firewall and intrusion detection system
- Regular security audits and server monitoring
- Two-factor verification (OTP) for payments and sensitive changes
4.2 Data Retention Period
Your information is retained for as long as your account remains active. If an account is closed or deactivated, certain information may be retained for a defined period to meet applicable legal requirements. After that period, data is deleted securely.
4.3 User Responsibilities
You also have a role in keeping your account secure. Use a strong password, never share your login details with any third party, and log out after use. If you suspect unauthorized access, notify our support team immediately.
Sharing Information with Third Parties
hbajee 24 never sells your personal information for commercial purposes or discloses it to third parties unnecessarily. However, limited information may be shared in the specific circumstances below:
- Payment Processing: The minimum information required to complete transactions via bKash, Nagad, and Rocket is passed to the respective mobile financial service provider.
- Game Providers: Game studios such as Evolution, Pragmatic Play Live, and PG Soft may see limited session data in order to deliver their services — this is for technical necessity.
- Legal Obligations: We may be legally required to provide information under a valid order from a Bangladeshi court or authority.
- Business Changes: In the event of a merger or acquisition, information may be transferred after users are notified in advance.
When information is shared with third parties, they are also contractually required to follow privacy standards consistent with this policy.
Your Rights and Controls
You have certain specific rights over your own information that hbajee 24 respects. To exercise these rights, contact our support team.
Right to Access
You can request to know what information we hold about you.
Right to Correction
You can request that incorrect or outdated information be corrected.
Right to Deletion
In certain circumstances you can request that your information be deleted, though this may not be complete if legal obligations apply.
Restriction of Processing
In certain cases you can request that the processing of your information be limited.
Data Portability
You can request to receive certain information we hold about you in a structured format.
Opt Out of Marketing
You can opt out of promotional communications or newsletters at any time.
To exercise your data rights or raise any concerns, you can contact us via our 24/7 live chat or email. We provide support in both Bengali and English.
Age Verification and Minor Protection
All hbajee 24 services are for individuals aged 21 or over only. Date of birth is verified at registration and identity documents may be requested if needed. No information is collected from anyone under 21, and any such account identified is closed immediately.
To learn more about responsible gaming, read our responsible gaming guidelines, which contain detailed information on age verification, setting limits, and self-exclusion.
External Services and Third-Party Links
Third-party payment gateways or game providers linked on our platform may have their own privacy policies. hbajee 24 is not responsible for how those external services collect information. We recommend that you read the privacy policy of each relevant service yourself.
For game operations we use trusted providers such as Evolution, Pragmatic Play Live, PG Soft, JILI, and Spribe. These providers follow their own technical standards and we share with them only the information necessary to operate the services.
Policy Changes and Updates
hbajee 24 may amend this privacy policy as needed. If any significant changes are made, registered users will be informed in advance at their registered email or mobile number. The revised policy will take effect from the date it is published.
Continuing to use the service after an update means you have accepted the revised policy. If you have any questions about this policy, contact our support team or read our terms and conditions, which set out the overall framework for use of the service.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat Support
Speak directly with our support team via live chat from any page on the platform — available 24/7.
Email Contact
Send privacy-related requests or complaints to:
For answers to general questions, visit our Frequently Asked Questions (FAQ) page, where questions about privacy, payments, bonuses, and accounts are answered.
Your data is secure — play with confidence
At hbajee 24, your personal information and transactions are protected with the highest level of security. Open an account today and enjoy a safe gaming experience.